Privacy policy

Privacy Policy

Last updated: October 5, 2026

This Privacy Policy explains how Flight Foods LLC ("Flight Foods," "we," "us" or "our"), a Florida limited liability company, collects, uses and shares personal information when you visit flight-foods.com (the "Site"), make a purchase, subscribe to emails or texts, contact us, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.

1. Information we collect

Information you give us. When you place an order, create an account, subscribe, enter a promotion, leave a review or contact us, we collect information such as your name, email address, phone number, billing and shipping address, order details, account login details, subscription preferences, review content and anything you include in a message.

Payment information. Payments are processed by Shopify Payments and other payment providers such as Shop Pay, PayPal, Apple Pay and Google Pay. We do not store full card numbers. Payment providers collect and process payment data under their own privacy policies.

Information collected automatically. When you use the Site, we and our service providers automatically collect device and usage information such as IP address, browser type, device identifiers, approximate location, pages viewed, referring URLs, products viewed or added to cart, and how you interact with the Site. We collect this through cookies, pixels, tags and similar technologies.

Information from others. We may receive information from service providers, social media platforms, and marketing or analytics partners, for example when you interact with our ads or social media pages.

2. How we use information

  • To process and ship orders, manage subscriptions, process payments, handle returns and provide customer support.
  • To create and maintain your account.
  • To send order updates and, with your consent where required, marketing emails and text messages.
  • To display and moderate product reviews.
  • To understand how the Site is used, improve our products and Site, and personalize content.
  • To advertise our products, including on social media and other websites, and to measure ad performance.
  • To prevent fraud, secure the Site, and comply with legal obligations and enforce our terms.

3. How we share information

We do not sell your personal information for money. We share personal information with the following categories of recipients for the purposes above:

  • E-commerce platform: Shopify, which hosts our store. See Shopify's Privacy Policy.
  • Payment processors: Shopify Payments, Shop Pay, PayPal, Apple Pay and Google Pay.
  • Email and SMS marketing: Klaviyo, which sends our emails and text messages and helps us measure engagement.
  • Reviews: Judge.me, which collects and displays product reviews.
  • Cart, subscriptions and bundles: Kaching, which powers our cart drawer, subscriptions and bundle offers.
  • Shipping and fulfillment: shipping carriers, fulfillment partners and any shipping protection provider you choose at checkout.
  • Analytics and advertising partners: such as Google, Meta and TikTok, through pixels and tags connected to Shopify, to measure traffic and show relevant ads.
  • Professional advisors and authorities: when needed to comply with law, respond to legal process, protect rights and safety, or in connection with a merger, sale or transfer of our business.

Some sharing with advertising partners through cookies and pixels may be considered a "sale" or "sharing" of personal information, or "targeted advertising," under certain U.S. state laws. You can opt out as described below.

4. Cookies and your choices

We use cookies and similar technologies to keep your cart, remember preferences, understand Site usage and support advertising. Where required, we ask for your consent through our cookie banner, and you can change your choices at any time using the privacy settings link in the footer of the Site. You can also block or delete cookies through your browser settings, although parts of the Site may not work properly. We honor Global Privacy Control (GPC) signals as a request to opt out of sale and sharing where required by law.

5. Email and text messages

You can unsubscribe from marketing emails using the link in any email. You can opt out of marketing texts by replying STOP. Message and data rates may apply, and message frequency varies. Consent to receive marketing texts is not a condition of purchase. We will still send transactional messages about your orders and account.

6. Health-related information

We sell dietary supplements. Your purchase history and the products you browse could be considered consumer health data under some state laws, such as Washington's My Health My Data Act. We use this information only to fulfill orders, provide customer service, and, with your consent where required, to market our products. We do not sell consumer health data. You may request access to or deletion of this data as described below.

7. Your privacy rights

Depending on where you live, including in states such as California, Colorado, Connecticut, Virginia, Texas, Oregon and others with consumer privacy laws, you may have the right to:

  • know or access the personal information we have about you;
  • correct inaccurate information;
  • delete your personal information;
  • receive a portable copy of your information;
  • opt out of the sale or sharing of personal information, targeted advertising and certain profiling; and
  • not be discriminated against for exercising these rights.

To make a request, email thomas@flight-foods.com with the subject "Privacy request." We will verify your identity before responding. You may use an authorized agent where permitted by law. If we deny your request, you may appeal by replying to our decision, and if your appeal is denied you may contact your state attorney general.

8. Children

The Site is intended for adults. Our products are intended for people 18 and older, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Data retention

We keep personal information for as long as needed to provide our services, maintain business and tax records, resolve disputes and enforce our agreements. When it is no longer needed, we delete or de-identify it.

10. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Third-party links

The Site may link to other websites and apps, including the Flight Fitness app on the Apple App Store. Their privacy practices are governed by their own policies.

12. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date. Significant changes will be communicated as required by law.

13. Contact us

Flight Foods LLC
2013 N Howard Ave, Tampa, FL 33607
Email: thomas@flight-foods.com
Phone: (813) 970-9106