Shipping policy

Shipping Policy

Last updated August 01, 2023

Thank you for shopping with Flight Foods LLC. Below is our official Shipping Policy outlining responsibilities and expectations for both our company and our customers.

Shipping Responsibility

All shipping costs are the responsibility of the customer. Shipping fees will be calculated and displayed at checkout based on the customer's selected shipping method and location.

Once an order has left our facility, Flight Foods is no longer responsible for the package. This includes but is not limited to any damage, loss, or delays caused by the shipping carrier.

Accurate Shipping Information

Customers are fully responsible for providing accurate shipping information at checkout. Please ensure that your:

  • Full name

  • Complete address (including apartment, suite, or unit number, if applicable)

  • Contact phone number

are correct before submitting your order.

Flight Foods is not liable for any misdeliveries, delays, or losses due to incorrect or incomplete shipping information provided by the customer.

Shipping Insurance & Protection

If you wish to protect your shipment against loss, theft, or damage, we recommend purchasing shipping insurance through the carrier or a third-party insurer at checkout (where available). Flight Foods is not responsible for any packages once they have been handed off to the shipping carrier.

Order Processing Times

  • Orders are typically processed within 2-3 business days.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Times

We offer a variety of shipping options at checkout. Delivery times are estimates only and may vary based on your location, carrier delays, weather, or other unforeseen factors.

Questions About Shipping?

If you have any questions about your shipment, please contact us at:

📧 Email: thomas@flight-foods.com

We will do our best to assist you, but please note that once the package has left our facility, we have limited control over delivery issues.

Thank you for supporting Flight Foods. We appreciate your understanding and cooperation!